Obstacles of E-Management and the Future Expectations to Overcome these Obstacles as perceived by Balqa Applied University Administrators

(Eman J. Abdulrahman and Ibrahem H. Tadros)

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Abstract

This study aims to identify the obstacles of applying e-management and the future expectations to overcome them as perceived by administrators at Balqa Applied University. To achieve the objectives of this study, a questionnaire of (55) paragraphs was conducted; it is formed of (4) areas; specifically, human, organizational, technical, and financial obstacles. In addition, an open question on the future expectations to overcome the obstacles from administrators’ point of view is set. After testing the reliability and stability of the tool, it was applied to the study sample comprised of (522) administrators selected using stratified simple random method. After applying the tool, the findings of the study revealed that the degree of obstacles of e-management application was ranked (high – very high). Human obstacles area occupied the first rank (very high degree), followed by financial obstacles (high degree), then came technical obstacles (high degree), while organizational obstacles was ranked last (high degree). Furthermore, the findings showed that the most important future expectation to overcome these obstacles is improving the infrastructure to be appropriate for applying e-management. In light of these findings, the study concludes a number of recommendations. Most important, the need to provide necessary infrastructure to apply e- management in the university departments; develop necessary strategies to rehabilitate and train the staff for the purpose of developing their skills and knowledge in the field of e- management, and conduct further studies in this field in the future. Key Words: Balqa Applied University, E-Management, Future expectations.
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